ABOUT US

Who We Are

A trusted, locally-owned home services company committed to quality, integrity, and professionalism — serving families across Columbus and beyond since 2015.

OUR STORY

Built on Trust, Driven by Excellence

Smart My Home was founded in 2015 with a simple belief: homeowners deserve reliable, professional services delivered with honesty and care. What started as a small team of plumbers and electricians has grown into a full-service home solutions company with over 245 verified professionals across every trade.

We have served over 10 million customers globally, completing more than 1,761 projects with a 4.9-star average rating. Every professional on our platform is background-checked, licensed, and trained to our rigorous quality standards. We don't just send someone to your home — we send someone we'd trust in our own.

2015

Year Founded

245+

Professionals

10M+

Customers Served

4.9★

Average Rating

OUR MISSION

Making Home Services Simple, Safe & Affordable

Our mission is to connect homeowners with trusted, skilled professionals who deliver exceptional service — every time. We believe every home deserves expert care without the stress of searching, vetting, or overpaying.

We are relentless about quality, transparent about pricing, and passionate about customer satisfaction. When you book with Smart My Home, you're not just hiring a handyman — you're partnering with a team that genuinely cares about your home.

2753

Happy Customers This Year

1761

Projects Completed

135

Beauty Treatments

98%

Satisfaction Rate

OUR VALUES

What We Stand For

Six principles that guide every booking, every visit, and every interaction.

Trust & Safety

Every professional is background-checked, licensed, and insured. Your safety is never negotiable.

Quality First

We only accept the best. Our professionals meet rigorous skills assessments and ongoing quality reviews.

Transparent Pricing

No hidden fees, no surprise bills. You get a full quote before any work begins — always.

Punctuality

We respect your time. Professionals arrive within the agreed window, every single visit.

Community

We are locally owned and community driven — investing in the neighbourhoods we serve.

Customer Love

Your satisfaction is our success. We back every job with a 30-day workmanship guarantee.

OUR LEADERSHIP

Meet the Team

The people who built Smart My Home from the ground up.

Marcus Reid

Founder & CEO

Sofia Lee

Head of Operations

James Torres

Head of Quality Assurance

Aisha Nkosi

Customer Experience Lead

WHY CHOOSE US

The Smart My Home Difference

Here is why thousands of homeowners choose us every month.

Verified Professionals

Every service provider is background-checked, certified, and fully insured before joining our platform — no exceptions.

On-Time, Every Time

We respect your schedule. Our professionals arrive within the agreed time window and complete work efficiently.

Customer First, Always

Dedicated 24/7 support and 100% satisfaction guaranteed on every job. Your happiness is our single most important metric.

Disclaimer: Smart My Home is an independent home services provider. We are not affiliated with, authorized by, or endorsed by any brand or manufacturer. All trademarks and brand names are the property of their respective owners and used for identification purposes only.